The Joint Admissions and Matriculation Board (JAMB) has ordered an immediate review of the 2025 Unified Tertiary Matriculation Examination (UTME) following a wave of public complaints alleging technical glitches, incomplete questions, and unusually low scores.
Candidates and parents have flooded social media platforms with complaints, citing issues such as system glitches, incomplete questions, and inconsistent question displays during the exam. The hashtag #ThisIsNotMyResult has gone viral, capturing the frustration of thousands who claim their scores do not reflect their performance.
The Board, in a statement issued by its Public Communication Advisor, Fabian Benjamin, acknowledged what it described as an “unusual volume of complaints” since the release of the UTME results last Friday.
It said the development had prompted it to fast-track its annual post-examination review process, which typically takes place months after the exercise.
“We are particularly concerned about the unusual complaints originating from a few states within the federation. We are currently scrutinising these complaints in detail to identify and rectify any potential technical issues,” the statement read.
The spokesperson explained that the annual review covers three stages of the UTME cycle—registration, examination, and result release.
He added that if any faults are found in the system, JAMB would not hesitate to implement “appropriate remedial measures.
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“To assist in this process, we have engaged a number of experts, including members from the Computer Professionals Association of Nigeria, Chief External Examiners, who are heads of tertiary institutions, the Educational Assessment and Research Network in Africa, measurement experts, and Vice Chancellors from various institutions.”
The exam board noted that “If it is determined that there were indeed glitches, we will implement appropriate remedial measures promptly, as we do in the case of the examinations themselves.”
Fabian Benjamin emphasised that if faults are confirmed, the board would implement “appropriate remedial measures promptly.”
As the controversy deepens, reports have emerged that thousands of aggrieved candidates are preparing to launch a class-action lawsuit against JAMB. Allegations of system errors and a lack of transparency in result collation have fuelled demands for accountability.
Minister of Education, Tunji Alausa, defended the integrity of JAMB’s Computer-Based Testing (CBT) system during an appearance on Channels Television’s The Morning Brief. He claimed the technology had significantly reduced exam malpractice and suggested it be extended to other national exams like WAEC and NECO.
JAMB Registrar, Prof. Is-haq Oloyede, also downplayed the backlash, asserting that similar performance patterns had been observed in previous UTME editions.